Privacy Policy

28taka Privacy Policy — How Safe Is Your Information With Us

When you create an account or use 28taka's services, certain information is required. This page clearly explains how that information is collected, used, and kept secure.

Last updated: January 2026 Fully in English
To protect your data The 28taka Promise

A summary of how we protect your privacy

Encrypted storage

All your personal data at 28taka is protected with SSL encryption. No one can intercept or read your information.

No sale to third parties

Your data is never sold to advertisers or third parties. 28taka uses your information solely to provide its services.

In Your Control

You can view, correct, or delete your personal data at any time. Contact support and we will act within 30 days.

Minimal data collection

28taka only collects the information needed to provide its services. We do not ask for unnecessary data.

Security incident notification

In the event of a data breach, 28taka will promptly notify affected members and take all necessary action.

Cookie Transparency

This policy clearly outlines the types of cookies 28taka uses and the reasons for using them.

1 Introduction

This Privacy Policy applies to 28taka and all its services — the website, mobile app, and any other platform. By using 28taka, you consent to the collection and use of your information as described in this policy.

We believe your privacy is a fundamental right. 28taka never treats your data as a commodity — that is our firm commitment. This policy is written in plain language so every member can understand it.

In summary: 28taka keeps your data secure, never sells it, and you can request deletion at any time.

2 What types of information are collected

28taka collects two types of information — what you provide directly and what is collected automatically.

Type of information Example Purpose
Identity information Name, date of birth, national ID number Account verification and age confirmation
Contact information Mobile number, email address OTP verification and communication
Payment information Mobile banking number, bank account Deposit and withdrawal processing
Device information IP address, browser type, device model Security and fraud prevention
Activity data Game history, bet records, login times Service improvement and dispute resolution
3 How information is collected

28taka collects information in the following ways:

  • What you provide directly in the registration form
  • Documents submitted during identity verification
  • Automatically logged upon signing in to the site
  • Via cookies and similar technologies
  • Transaction confirmation details from the payment gateway
  • What you share when contacting support

Automatically collected: When you use the 28taka website or app, certain technical information is collected automatically. This is necessary for the site's functionality and security.

4 How your information is used

28taka uses collected data only for its intended purposes. No information is used beyond what is necessary.

  • To create your account and verify your identity
  • To process deposits and withdrawals
  • To provide customer service and support
  • To detect fraud and unlawful activity
  • To fulfil legal obligations
  • To improve our services and develop new features
  • To send promotional offers (only with your consent)

Promotional messages: To opt out of marketing messages from 28taka, contact our support team and we will take care of it right away.

5 Sharing information with third parties

28taka never sells your data. In certain circumstances, however, limited information may be shared with specific third parties:

  • Payment processor: Information required to complete transactions
  • Identity verification service: For KYC verification
  • Legal authorities: By court order or legal obligation
  • Technology service provider: For server and security management

All third parties are bound by agreement to use your data only for the specified purpose.

6 Security measures

28taka uses industry-standard security technology to protect your data. Regular security audits are conducted and systems are kept up to date.

  • 256-bit SSL/TLS encryption on all data transfers
  • Sensitive data stored in encrypted databases
  • Two-factor authentication (2FA) support
  • Regular security penetration testing
  • Unusual login detection system
  • Restricted staff access (need-to-know basis)

Your role matters too: Use a strong password, never share your login credentials with anyone, and report anything suspicious immediately.

8 Data retention period

28taka does not retain data longer than necessary. Different types of information have different retention periods:

  • Account information: For the duration of active membership + 5 years after closure
  • Transaction records: Up to 7 years for legal compliance
  • Support conversations: 2 years after resolution
  • Log files: Automatically deleted after 90 days
  • Marketing consent information: Immediate upon withdrawal of consent

Once the retention period ends, data is securely and permanently deleted.

9 Your Data Rights

You have full control over your personal data at 28taka. Your rights include:

Right to access your data

You can request to know what information 28taka holds about you. We will respond within 30 days of your request.

Right to rectification

To correct inaccurate or outdated information, please contact support.

Right to erasure

Data is deleted when your account is closed or upon request (except where retention is required by law).

Right to object to processing

You may object to the use of your data for marketing or specific purposes.

To exercise your rights: Contact the 28taka support team. We will respond within 30 days.

10 Protection of Minors

28taka is strictly for individuals aged 18 and above. We do not collect information from or provide services to anyone under 18.

If we become aware that a minor has created an account, that account will be closed immediately and any collected data will be deleted.

11 Privacy Policy Updates

28taka may update this Privacy Policy from time to time. Members will be notified of any significant changes via email or in-app notification.

The date of any changes will always be shown at the top of this page. Continued use of 28taka after changes take effect constitutes acceptance of the updated policy.

12 Contact

If you have any questions or concerns about this Privacy Policy, please contact the 28taka support team.

Email: [email protected]  |  Time: 24/7 live chat support available

We aim to respond to all privacy-related requests within 30 days.

Your Data Is Secure

With peace of mind Join 28taka

Your privacy is our top priority. Sign up with confidence and enjoy the full 28taka experience.

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